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Verona Card

FAQ

Frequently asked questions about the Verona Card

Answers to all your questions about the Verona Card. Please note: when you book here, you receive a voucher that you exchange for the Verona Card on site at the Info Point IAT.

Buying & price

Is this the official Verona Card? +

Yes. You are booking the official Verona Card, issued by the Comune di Verona. On top of the card, this booking includes priority entry to the Arena and an audio guide. You exchange the voucher from your email for the card at the Info Point IAT (Via Leoncino 61).

How much does the Verona Card cost? +

You can see the current price of the 24-hour and 48-hour options in the price table on the prices page, where you can also book directly.

Is the Verona Card worth it? +

The 24-hour card costs 39 €. It pays for itself if you visit around four of the major sights in one day, for example the Arena, Casa di Giulietta, Castelvecchio and Torre dei Lamberti, taking the bus in between. With just two or three sights, paying for each one separately often works out cheaper.

How do I get the card after booking? +

You book online and immediately receive a voucher by email. You exchange it for the card at the Info Point IAT (Via Leoncino 61, Palazzo Barbieri). The card is not sent by post.

Is there a child price? +

The Verona Card is sold as a single pass per person, and there is no separate child price. Many civic museums let children in free or at a reduced rate anyway; you can check at the ticket desk on site.

Should I choose 24 or 48 hours? +

For a compact day with the Arena, Casa di Giulietta and one museum, the 24-hour card is enough. If you also want to fit in Castelvecchio, Torre dei Lamberti and a tour of the churches, the 48-hour card is worth it, as it costs only a little more. Compare both prices in the table under Prices.

Validity & use

When does the card start? +

The card only starts with its first use, meaning your first admission or your first bus ride. From then on it runs for 24 or 48 hours, depending on the option you chose. You decide when it starts.

Is the Verona Card transferable? +

The card is not transferable, so everyone needs their own. Hold it against the scanner at museum ticket desks and on the buses; if your ticket is checked, simply showing the card is enough.

Can I visit attractions more than once? +

No. You can enter each included attraction once. A second visit to the same attraction has to be paid for.

Public transport

Which public transport can I use? +

The Verona Card gives you unlimited rides on the ATV city buses in Verona. Not included are the Aerobus to the airport (Airlink, line 199), regional buses into the surrounding area and the funicular up to Castel San Pietro. More under public transport.

How do I validate the card on the bus? +

When you board, hold the card against the ticket scanner on the bus until a signal confirms it has been validated. Each time you change buses, hold it against the reader again. Riding without validating can mean a fine.

Does the card cover the airport bus? +

No. From the airport, the Airlink (line 199) shuttle runs to Porta Nuova station, and you need a separate ticket for it. The card covers the city buses from the station onwards. More under public transport.

What's included & attractions

What does the Verona Card include? +

The card includes one admission to each included attraction (among them the Arena di Verona, Casa di Giulietta and Castelvecchio), unlimited rides on the ATV city buses and discounts on other highlights. On top of that, this booking includes priority entry to the Arena and a digital audio guide for Verona and Lake Garda. See the full list: all attractions.

Do I need to book attractions in advance? +

For the Casa di Giulietta a time slot is required, which you book online in advance. You can visit the other attractions without a reservation.

On which days are the attractions closed? +

The Arena and the civic museums, such as Castelvecchio, the Museo Archeologico al Teatro Romano and the Galleria d'Arte Moderna, are closed on Mondays. The Casa di Giulietta opens on Mondays from 14:00 to 19:00 and on all other days from 9:00 to 19:00. The Arche Scaligere are only open on certain days of the week. Plan your card days accordingly.

Do I get priority entry to the Arena? +

Yes. This booking includes priority entry to the Arena.

Cancellation & other questions

Can I cancel the Verona Card? +

Yes. You can cancel free of charge until the day before your chosen date. After that, the booking is binding.

What happens if I lose my voucher? +

Your voucher arrives by email right after you book. Keep it safe and exchange it for the card on site at the Info Point IAT (Via Leoncino 61, Palazzo Barbieri).

Ready for Verona?

Get the Verona Card with priority entry to the Arena and discover Verona's highlights.