Shipping & collection

When you buy The Verona City Card online, you can choose to either have your order shipped to you or to collect it once you arrive in Verona for free.

Collection in Verona

Pick up from the central Verona collection desk. Open 7 days a week

Delivery to your accomodation


Our Standard Worldwide Shipping option takes up to 15 working days and up to 6 in the UK

Express shipping


Shipped worldwide within 4-6 working days using FedEX


If you choose to have your Card order shipped to you, you must allow for an appropriate amount of time between placing the order and your planned departure to Verona. Please refer to the table below for estimated shipping times and the associated costs of shipping.

The Verona City Card can be shipped to hotels and bed and breakfast upon asking for permission to owners. Any shipping to hotels or third parties are entirely at the risk of the customer and The Verona City Card cannot accept any liability for these packages.

Charges & Timing for Shipping

Collection Cost Time
Redemption Desk in Verona city centre €0.00 Same Day*
Local Delivery Cost Time
Shipping in your Verona accomodation €3.00 1 day
Europe delivery Shipping Cost Shipping Time
Standard EU Shipping* €9 6 working days
Express EU Shipping** €15 4 working days
Worldwide delivery Shipping Cost Shipping Time
Standard Worldwide Shipping €15 15 working days
Express Worldwide Shipping** €55 6 working days

Please Note: Delivery times listed above are for guidance only. ‘Working Days’ do not include weekends or Public Holidays in the UK or in the destination country. All orders are subject to card authorisation. Standard Shipping services are untracked. *You may collect your order at your leisure, from the day of purchase onwards


If you choose to collect your order in Verona you will need to print and bring with you the voucher including names of ticket holders, the code to reedeem the pass which is emailed to you on completion after proceeding your online order. Your Verona City Card Card order can be collected in Verona city centre from:

Location:Tabaccheria Petronilli
Address: Via Roma 7, 37121 Verona VR

Nearest Bus stop: Castelvecchio

5 minutes away from Arena di Verona
10 minutes away from Juliet’s House.

The collection centre is opened every day from 09.30 am  to 6.30 pm

You can visit for free with The Verona City Card!
Arena Amphiteatre
Juliet's House
Skyline View from Lamberti Tower
San Zeno basilica
Castelvecchio Castle & Museum
Juliet Tomb
S. Anastasia Church
Roman Theatre
Maffeian Lapidary Museum
Modern Art Gallery at Ragione Palace